Getting Started with Procore (2024)

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Welcome to Procore!

We know it can be challenging to learn new software. Here are several resources that will help you get the most out of Procore.This guide will walk you through the trainingresources that will help yougetstarted usingProcore.Access to all of Procore'shelp and support resources is only a click away!

Log In to Procore

If you are new to Procore, look for an email with the subject line "Welcome to Procore!" and click Get Started. From there, you can create your password and then access the company accounts and projects you have been added to.

If you already have a Procore account and have been added to a new company account or project, look for an email with the subject line "You've been invited to [Company Name or Project Name] in Procore" and click Accept Invitation. From there, you can log in to Procoreand access the new company account or project you have been added to.

SeeHow to Log in to Procore Web (app.procore.com)for more information.

Getting Started with Procore (1) Getting Started with Procore (2)

Get Certified

Getting Started with Procore (3)

AboutProcore's Certification Program
Procore offers bothfoundational and role-based training courses thatteach you how to successfully use Procore on any construction project. Courses areself-paced and consistof tool-specific training videos, interactive modules, diagrams, best practices, and quizzes.

Upon successful completion of each course you will earn a Procore Certifiedcertificate that you can add to your LinkedIn profile and share your accomplishment with your professional network.

https://learn.procore.com

Getting Started with Procore (4)

Role-based Training
Enroll in one of Procore'srole-based certificationcourses for a more job-specific training experience.

Course curriculum is based upon your company type and job role (e.g. Project Manager, Superintendent, Architect, etc.). Browse our different course catalogs to find the course that best fits your learning objectives. All courses are free. Access to a paid Procore account is not required.

  • I work for a General Contractor
  • I work for a Specialty Contractor
  • I work for an Owner
  • I work for an Architect/Engineer
  • I'm a Student

Go Mobile


Getting Started with Procore (5)
Download Procore'sMobile Application

The best way to use Procore on a job site is by installing ourmobile application onyour smartphone or tablet. Stay in-sync with your project team at all times regardless of whether you're in the office or on a job site. Youcan even work in offline mode where all of your data automatically syncswithProcore once a network connection is re-established.

Getting Started with Procore (6)
View Download Instructions
Getting Started with Procore (7)
View Download Instructions

Stay Informed


Help Resources
Click the Getting Started with Procore (8)icon to access available training resources and contact Procore’s Support Team.You can also leave us helpful feedback and suggestions.

Getting Started with Procore (9)


Notifications
Click theGetting Started with Procore (10) icon to learn about new features and enhancements. Besureto check theNotification Centeroften tostayinformedabout recent improvements.

Getting Started with Procore (11)

View Support Documentation

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Procore's Support Site

https://support.procore.com
Find a variety of support articles includingstep-by-step tutorials, answers to frequently asked questions, training videos, release notes, and more.

  • User Guides
  • Tutorials
  • Training Videos
  • FAQs
  • Best Practices
  • Role-based Learning Paths
  • Workflow Diagrams
  • Product Releases
  • User Permission Matrices

Learn More

Getting Started with Procore (13)
Free Training

Give your team access to freelive training with one of Procore'sCustomer Success Managers.These presentations cover one of our tools in-depth and allows you to submit questions in a small class setting.

Sign-up today!

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Innovation Labs

Work with Procore to build the next generation of our products.
Through a collaborative innovation process at Procore’s global headquarters, visitors work closely with engineers, designers, and product managers to develop creative solutions to common problems faced in construction management.

Sign-up today!

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Workshops

ProcoreWorkshops are hands-on training sessions to help you get the most from our platform.Workshops provide an opportunity to network, receive in-person, tool-based training, and deep dive into the Procore product. Strategic Advisors and Product Managers will provide you with three in-depth trainings on how to best leverage Procore, and an Innovation Lab will be open where you can work alongside engineers to build out Procore.

Sign-up today!

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Training Webinars

Webinars are held regularly during business hours. Each webinar lasts 1 hour and is presented by someone from the Procore team, along with an industry professional. Webinars are designed to provide thought leadership and best practices to help you and your team learn more about Procore and the construction industry in general. You can submit questions and get answers in real time using online chat.

Sign-up today!

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Procore eBooks

Provideindustry training on the most recent topics in the construction industry. Choose from a variety of topics from Construction Forecasts for the current year to submittal best practices.

VieweBooks

Contact Technical Support


To submit a ticket to Procore's Customer Support team, please complete the following form.

If applicable, please include a linkto the Procore page where you are experiencing the problem. Copy and paste the fullweb address string starting withhttps://from your web browser into the Related Procore URL field below. Thank you!

Helpful Links

  • Getting Started with Procore
  • Frequently Asked Questions
  • Why can't I log in to Procore?
  • Common Questions for ERP Integrations
  • User Permissions Matrix - Web
  • User Permission Matrix - Mobile
  • Glossary of Terms
  • Getting Started with Procore
  • Frequently Asked Questions
  • Why can't I log in to Procore?
  • User Permissions Matrix - Web
  • User Permission Matrix - Mobile
  • Glossary of Terms

Other Ways to Connect

Procore Community

See if someone else has already answered your question by searching the Procore Community. The Procore Community is a great place to connect with fellow Procore users and find answers,ideas, articles, and best practices.

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Live Chat

Monday - Thursday, 24 hrs
Friday, 12 AM - 11 PM(CST)
Saturday, 9 AM - 8 PM(CST)
Sunday, 9 AM- 12 AM(CST)

Email Us

Monday - Thursday, 24 hrs
Friday, 12 AM - 11 PM(CST)
Saturday, 9 AM - 8 PM(CST)
Sunday, 9 AM- 12 AM(CST)

Call Us

Monday - Thursday, 24 hrs
Friday, 12 AM - 11 PM(CST)
Saturday, 9 AM - 8 PM(CST)
Sunday, 9 AM- 12 AM(CST)

Portfolio Financials and Capital Planning (PFCP) Customer Support

Live Chat

Monday - Friday
8 AM - 5 PM (CST)

Email Us

Monday - Friday
8 AM - 5 PM (CST)

Call Us

Monday - Friday
8 AM - 5 PM (CST)

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Live Chat

Monday - Friday, 24 hrs
Saturday, 12AM - 2PM(AEST)
Sunday, 12AM- 11 AM(AEST)

Email Us

Monday - Friday, 24 hrs
Saturday, 12AM - 2PM(AEST)
Sunday, 12AM- 11 AM(AEST)

Call Us

Monday - Friday, 24 hrs
Saturday, 12AM - 2PM(AEST)
Sunday, 12AM- 11 AM(AEST))

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Live Chat

Monday - Thursday, 24 hrs
Friday, 12 AM - 11 PM(CST)
Saturday, 9 AM - 8 PM(CST)
Sunday, 9 AM- 12 AM(CST)

Email Us

Monday - Thursday, 24 hrs
Friday, 12 AM - 11 PM(CST)
Saturday, 9 AM - 8 PM(CST)
Sunday, 9 AM- 12 AM(CST)

Call Us

Monday - Thursday, 24 hrs
Friday, 12 AM - 11 PM(CST)
Saturday, 9 AM - 8 PM(CST)
Sunday, 9 AM- 12 AM(CST)

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Live Chat

Monday - Thursday, 24 hrs
Friday, 6 AM - 5 AM (GMT)
Saturday, 3 PM - 2 AM (GMT)
Sunday, 3 PM - 6AM(GMT)

Email Us

Monday - Thursday, 24 hrs
Friday, 6 AM - 5 AM (GMT)
Saturday, 3 PM - 2 AM (GMT)
Sunday, 3 PM - 6AM(GMT)

Call Us

Monday - Thursday, 24 hrs
Friday, 6 AM - 5 AM (GMT)
Saturday, 3 PM - 2 AM (GMT)
Sunday, 3 PM - 6AM(GMT)

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Live Chat

Monday - Friday
2 AM - 5PM (CST)

Email Us

Monday - Friday
2 AM - 5PM (CST)

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Live Chat

Monday - Friday
9 AM - 12AM (CET)

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Email Us

Monday - Friday
2 AM - 5PM (CST)

Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

Email Us

Monday - Friday
9 AM - 12AM (CET)

Getting Started with Procore (2024)

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